All Sonian team members get to choose their own email client. Some of us like web-based Gmail’s label & search approach to email management, others like Outlook’s drag-item-to-folder for inbox organizing and triage, and some the simplicity of mail.app in OS X. Universal protocols like IMAP and iCal, as well as reliable fast Internet connections, make this all work harmoniously across Windows, Mac and Linux desktops, on-premise and cloud servers. Choice is good and interoperability is great.
Microsoft has announced the next version of the Outlook email client will improve email productivity by 10 percent. We don’t know all the specifics yet, but most likely the improvements will be about information triage and efficient filing. Assuming 10% is accurate, apply the math to a company with 1,000 employees and you can see how even small improvements get amplified across the enterprise.
Sonian is interested in the email efficiency theme and has some exciting ideas on how to make email work better for all users, regardless of email client. Look for more news on this topic in early 2010.


Over the past 2 years Cisco has been acquiring companies in the messaging and collaboration space. The individual companies are all interesting and successful businesses, and now Cisco has combined them into a new SaaS collaboration service called WebEx Mail which feature-wise looks to compete head on with Google Apps and Hosted Exchange.
Congratulations to Amazon Web Services for finalizing Statement on Auditing Standards No. 70 (SAS70) Type II Audit, and has obtained a favorable unbiased opinion from its independent auditors.
National Kidney Foundation cuts GroupWise storage with cloud storage email archiving. Search Storage