FAQ

FAQ

Email Archiving

>  What is email archiving?
>  Why do organizations use email archiving products and services?
>  Do financial service firms need to archive instant messages?
>  Do financial service firms need to archive postings on social networking site such as Twitter, LinkedIn, and Facebook?

Evaluating and Purchasing

>  What is the pricing model for Sonian Archiving?
>  What are the up-front costs for the Sonian archiving service?
>  Does Sonian offer free trials?
>  Does Sonian work with value-added resellers or other partners?
>  How can I subscribe to the Sonian archiving service?
>  What happens to my archive data if I decide to cancel my subscription?

Technology

>  Why did Sonian choose to host its platform on the Amazon Cloud?
>  Is the Sonian Archive secure?
>  What makes the Sonian Archive different from other solutions in the market?
>  What are the storage limits for the Sonian archiving service?
>  What is cloud computing?
>  Which email platforms does Sonian support?
>  Which instant messaging systems does Sonian support?
>  Which social media platforms does Sonian support?
>  What is the difference between Exchange 2010 native archiving and Sonian archiving?
>  Where are Sonian’s data centers located?
>  Does Sonian support heterogeneous environments (where more than one email platform is in production)?

Benefits

>  How can an archiving service reduce storage costs?
>  Is the Sonian Archive compliant with HIPAA, FINRA, FRCP, and other regulations?

Support

>  What type of support does Sonian offer?
>  How does Sonian manage the availability of its service?

Company

>  How many customers does Sonian have?
>  How long has Sonian been in business?
>  Is Sonian hiring?